Schenectady, NY, 12307, USA
3 days ago
Customer Relations Specialist
Ellis Medicine has GENEROUS and FLEXIBLE benefits offerings! Questions? Connect with a recruiter at: recruitment@ellismedicine.org The Customer Relations Specialist is responsible for scheduling outpatient procedures throughout the Hospital. Liaisons and/or representatives for the Hospital by interacting with customers and physicians. Responsible for specific programs such as the Ellis Info line and EMG Call Center. Supports all programs relating to marketing strategies and the enhancement of customer satisfaction and positive Hospital image. EDUCATION AND EXPERIENCE REQUIREMENTS: Education: + High School Diploma or equivalent required. Associate’s Degree preferred. Experience: + 3 years of experience in a healthcare setting preferred. + Excellent interpersonal skills and computer skills required. + Must be able to prioritize and adapt within a changing, fast-paced environment. + Ability to communicate effectively, possesses excellent customer service skills, and professionally handles stressful situations. Must be proficient with computers, software, telephones and basic office equipment. Ellis Medicine is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex/gender, age, national origin, disability, genetic information, predisposition or carrier status, military or veteran status, prior arrest, or conviction record, marital or familial status, sexual orientation, transgender status, gender identity, gender expression, reproductive health decisions, or domestic violence victim status. Salary Range: $15.84-22.96 /hour Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
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