Piedmont, SC, US
37 days ago
Customer Relationship Manager
About Us

Cornerstone Building Brands is a premier exterior building solutions provider serving both the residential and commercial markets across North America. The building products we manufacture are the cornerstone of the communities where people live, work and play -from homes to hospitals, grade schools to grocery stores, manufacturing facilities to municipal buildings and beyond.

Through the core values and consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers' needs and what matters most to their success. We know that it's our people that make the difference and we are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized, providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members.

Job description

DUTIES AND RESPONSIBILITIES

Showcase and sell products while meeting customer needs and exceeding customer expectationsService existing accounts and establish new accounts by organizing daily work scheduleDevelop leads, follow-up on quotes, close sales, and foster customer relationshipsAdvise customers which products are best for their needsAchieve sales targetsComplete contracts with customers as applicableMonitor competitive pricing and products, and keep management informedResolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to managementMaintain product knowledge through training and hands-on opportunities and by studying vendor literatureMaintain a professional appearanceOther projects and responsibilities may be added at the company’s discretionThis position is required to work in a busy office environmentWhile performing duties of this job, the employee may be exposed in plant area to moving mechanical parts with risk of injury and risk of electrical shockThe noise level in the plant environment is usually loudPerform all duties in a safe and efficient manner according to company and OSHA safety guidelinesWear the proper protective equipment as required Qualifications Customer serviceMeeting sales goalsClosing skillsProduct knowledgeAbility to work with precision in a fast-paced environmentAttention and care required to prevent errorsAbility to stoop, bend, stand for long periods of timeAbility to maintain a constant state of alertness and in a safe mannerGood presentation skillsAmbition – Drive to achieve personal advancementAutonomy – Ability to work independently with minimal supervisionDetail-Oriented – Ability to pay attention to the minute details of a project or taskHonesty/Integrity – Ability to be truthful and be seen as credible in the workplaceResilience – Ability to recover from, or adjust to, misfortune or setbacksDependability – Ability to be counted on or relied uponCommunication – Ability to inform others effectivelySelf-Motivation – Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiativeTechnical Aptitude – Ability to comprehend complex technical topics and specialized informationWorking well under pressure – Ability to complete assigned tasks under stressful situationsCustomer Focus – Drive to ensure that all aspects of the company put its customers' satisfaction firstProfessionalism – Showing good judgment and polite behavior that is expected from a person who is trained to do a job wellHigh School Graduate or General Education Degree requiredBA/BS University degree with a concentration in marketing, promotions, advertising sales, or business administration preferredFive years’ experience in sales and/or marketing required. Five years of industry sales experience preferredStanding, walking, lifting, pulling, pushing, carrying, grasping, reaching, stooping, crouching, color determination, near acuity, speaking, listening Additional information

Site Address: 1500 Elrod Road, Piedmont, SC 29673

Why work for Cornerstone Building Brands?

Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development.

*Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement

All your information will be kept confidential according to EEO guidelines.

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Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or HRCompliance@cornerstone-bb.com. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

California Consumer Privacy Act (CCPA) of 2018

Notice of Recruitment Fraud

We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brands name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

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