CTG is seeking to fill a Customer Relationship Manager for our client in Chicago, IL. **Location:** Chicago, IL (hybrid remote) **Duration:** 12+ months, with possibility for extension **Duties:** + **Customer Relationship Management:** Serve as the main point of contact for customers, addressing their needs and concerns promptly and effectively. + **Strategic Planning:** Develop and implement plans to support Motorola's growth objectives. + **Sales and Inventory Management:** Achieve sales and inventory targets, continuously improving the end-to-end supply plan process. + **Demand Planning:** Forecast customer demand and manage the order book efficiently. + **Market Analysis:** Analyze customer sell-through trends and market data to inform decision-making. + **Order Processing and Tracking:** Ensure accurate and timely processing and tracking of customer orders. + **Product Allocation and Availability:** Manage product allocation and availability to meet customer requirements. + **Communication and Coordination:** Lead and present during weekly conference calls with both internal and external customers; coordinate with the factory production team to oversee product life cycles. + **Reporting and Documentation:** Utilize spreadsheets, PowerPoint, and other organizational software to manage data and present findings effectively. **Skills:** + Strong analytical and problem-solving abilities + Excellent communication and presentation skills + Proficiency in Microsoft Office Suite (Excel, PowerPoint) + Ability to work collaboratively with cross-functional teams + Strong organizational skills **Experience:** + Proven experience in customer relationship management, preferably within the mobile or technology industry + Experience in supply chain planning and operational initiatives is preferred **Education:** + Bachelor’s degree in Business, Supply Chain Management, or a related field Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at jamie.robinson@ctg.com . Kindly forward this to any other interested parties. Thank you! The expected base salary for this position is $38.46/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefits package is also offered. **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.