Company Description

Numa Management Associates, LLC is a management consulting firm in Columbia, MD. We are a reliable source for staff support and management services.

Job Description

Our company is seeking professionals with excellent communication and interpersonal skills to join our team as Customer Service Representatives. The successful candidate will be responsible for providing solutions to customer service inquiries, following all regulations in a highly regulated industry and interacting with supervisors, co-workers and customers. The ideal candidate for this position will have strong phone etiquette and experience working with a variety of technology.

Responsibilities:

Provide outstanding customer service.Direct customer inquiries to the appropriate staff.Provide sales support.Comprehend and follow company policy and procedure.Respond to customer needs and requests.Maintain inventory levels.Perform administrative tasks.

 

Qualifications

Proficient in MicroSoft Suite

Ability to multi-task

Strong communication skills

Additional Information

Contact: Recruiter/Eno Nzesi : 410.290.6264