At Trane Technologies TM and through our businesses including Trane ® and Thermo King ® , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. **What’s in it for you:** Trane in Pine Brook, NJ is hiring a Customer Sales Associate for our Residential Parts & Supply Store! As a Customer Sales Associate, you will be a trusted advisor to customers who visit our Trane Supply stores by resolving parts or equipment issues, delivering quality parts and solutions offerings, processing customer orders and responding to their inquiries. **Thrive at work and at home:** + **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives – **WE DARE TO CARE** ! + **Family building benefits** include fertility coverage and adoption/surrogacy assistance. + **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution. + **Paid time off,** including in support of **volunteer** and **parental leave** needs. + Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** . + Learn more about our benefits here (https://careers.tranetechnologies.com/global/en/benefits) ! **Where is the work:** This position has been designated as **onsite.** **What you will do:** + Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely quality solutions to their HVAC Parts & Supply needs. + Maintains current knowledge of Trane products, offerings and promotions in order to partner with customers and grow sales by identifying related products or add on extensions needs; present to customers in person and on the phone. + Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery – entering quotes and invoices and follow through on fulfillment. + Assists with warehouse/inventory management work as needed – cycle counts, back orders, PO receipts, transfers, shipping & receiving, store stocking, inventory control & bin location. Occasionally operate a forklift and lifting up to 50lbs. **What you will bring:** + GED or High School Diploma required + Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement and safety. + Minimum of 2 years of inside sales, retail, or related experience; HVAC sales/knowledge and a mechanical aptitude is beneficial + Proven experience in building customer relationships and maintaining professional customer service even in challenging situations. + Bilingual preferred **Salary:** From $55,500 and up based on experience and will include a monthly incentive plan of 15% **Equal Employment Opportunity:** We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. Event-Sales