Boston, Massachusetts, USA
8 days ago
Customer Sales Lead

Since 1869 we've connected people through food they love. We’re proud to be stewards of amazing brands that people trust. Our portfolio includes the iconic Campbell’s brand, as well as Michael Angelo’s, noosa, Pace, Pacific Foods, Prego, Rao’s Homemade, Swanson, and V8. In our Snacks division, we have brands like Cape Cod, Goldfish, Kettle Brand, Lance, Late July, Pepperidge Farm, Snack Factory, and Snyder’s of Hanover. 

Here, you will make a difference every day. You will be supported to build a rewarding career with opportunities to grow, innovate and inspire. Make history with us.

Why Campbell’s…

Benefits begin on day one and include medical, dental, short and long-term disability, AD&D, and life insurance (for individual, families, and domestic partners).Employees are eligible for our matching 401(k) plan and can enroll on the first day of employment with immediate vesting.Campbell’s offers unlimited sick time along with paid time off and holiday pay.If in WHQ – free access to the fitness center. Access to on-site day care (operated by Bright Horizons) and company store.Giving back to the communities where our employees work and live is very important to Campbell’s.   Our “Campbell’s Cares” program matches employee donations and/or volunteer activity up to $1,500 annually.Campbell’s has a variety of Employee Resource Groups (ERGs) to support employees.

How you will make history here...
This Customer Sales Lead will lead the development and implementation of the joint business plan for all categories.  Responsible for proactively managing, monitoring, evaluating, and updating the overall business plan to meet all volume, profit, trade and share objectives. In addition, the incumbent is responsible for implementing Campbell brand strategies and tactics with customers by working closely with key decision makers and utilizing category management initiatives to drive customer decision making.

What you will do...

Lead the sales joint business planning process with Demoulas and Bozzuto’s.

Proactively monitor and update the customer's overall business plan in e4, including managing trade budgets, spending and volume, to achieve all sales objectives versus plan.

Develop and implement trade promotion strategies and tactical plans to grow sales.

Conduct pre and post event analysis to evaluate promotional volume, consumption, profit and spending results versus plan and leverage findings to maximize future promotional opportunities.

Collaborate with Broker for back-office support to clear deductions, payments, and process any post audit requests.

Leverage shelf solutions to drive retail availability and additional product placements in store. 

Conduct category business reviews, leveraging loyalty and syndicated data, to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.

Knowledgeable of Campbell brand strategies and tactics and implements by working closely with the customer's key decision makers which include buyers, category managers, and merchandising leaders.

Utilize sound category management practices to proactively link consumer and shopper trends and opportunities.

Develop and lead accurate monthly forecasts to maximize supply chain efficiencies by tracking shipments, consumption data and inventory changes for the entire team.   Proactively identify potential risks or threats to monthly forecasts.

Sell in new items to the customer and work with key customer personnel to achieve optimal distribution.

Leverage Customer Development resources to create and implement collaborative marketing programs in alignment with brand and customer strategies and track and monitor progress of new item and initiative development.

Identify profitable opportunities to grow incremental volume.

Work collaboratively with customer logistics and Demoulas and Bozzuto’s to maximize supply chain efficiencies and achieve aligned scorecard metrics.


Job Complexity:

Assess customer's competitive position, behaviors and strategies and understand how they align with Campbell strategic goals and determine appropriate investment strategy (use of trade, customer marketing, and integrated marketing equities) that will best support a customer's revenue, profit, and share growth.

Develop productive working relationship with key, decision makers within the customer's organizational structure.

Finalize the integration of the Raos dry brands pricing, and path to market.

Manage trade funding in accordance with company standards.

Responsible for managing specific categories based on assignment.

Requires varying degrees of cross-functional interaction within the Northeast Grocery team (e.g., Finance, Category Managers, Buyers, Customer Marketing, etc.) as well as with Campbell’s World Headquarter personnel (e.g., Customer Development, Supply Chain, Category Strategy, Revenue Growth Management, etc.) based upon the size, complexity, and strategic importance of the customer.

Working knowledge of the Syndicated database & technical skill to leverage the data.

Strong understanding of and experience with P&L management.

What you bring to the table...

Minimum education required: Bachelor's degree.

Years of relevant experience: 8+ years' experience in the CPG industry.

It would be great if you have...

Strong written and verbal communication skills

Inquisitive mindset to understand all aspects of the business

Must possess excellent problem-solving skills

Strong analytical thinking and analysis capability 

Ability to pull/use syndicated data (IRI/Nielsen)

Ability to negotiate

Strong interpersonal and influencing skills

Ability to penetrate and conduct meetings at high levels

Category & Brand knowledge preferred

Knowledge of Supply Chain operations preferred

P&L management experience preferred

Working Conditions:
This position works from a home-based office environment.

Approximately 20% travel is required.

Compensation and Benefits:

The target base salary range for this full-time, salaried position is between 

$114,600-$164,800

Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. Total pay may include other forms of compensation. In addition, we offer competitive health, dental, 401k and wellness benefits beginning on the first day of employment. Please ask your Talent Acquisition Partner for more information about our total rewards package.

The Company is committed to providing equal opportunity for employees and qualified applicants in all aspects of the employment relationship, including consideration for employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law.

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