Columbus, OH, 43201, USA
12 hours ago
Customer Satisfaction Associate
Our client, a leader in CPR Manikins, is seeking a Customer Satisfaction Advocate to join their team. As a Customer Satisfaction Advocate, you will be part of the customer service department supporting a diverse range of customers. The ideal candidate will have excellent communication skills, a passion for helping others, and a problem-solving mindset. **Job Title:** Customer Satisfaction Advocate **Location:** Columbus, OH **Pay Range:** $19/hour **What's the Job?** + Provide exceptional customer service and support across multiple channels including email, social media, telephone, and in-person. + Assist customers in making informed decisions regarding product purchases. + Address technical questions and concerns to ensure customer satisfaction. + Provide timely updates on order status and resolve any issues that may arise. + Nurture positive relationships with customers to enhance their experience with the company. **What's Needed?** + A minimum of 2 years of experience in customer service or a related field. + Proficiency in using social media platforms for customer engagement. + Strong communication skills, both verbal and written. + Ability to work collaboratively in a team environment. + A proactive approach to problem-solving and customer support. **What's in it for me?** + Opportunity to work in a dynamic and supportive team environment. + Gain valuable experience in customer service and technical support. + Develop your skills in a fast-paced and rewarding role. + Be part of a company that values customer satisfaction and employee growth. + Work regular hours from 9 am to 5 pm, Monday through Friday. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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