Description We are offering a contract for a permanent employment opportunity for a detail-oriented Customer Service 3_Non-Cleared in the technology solutions industry, based in Lakewood, California. As a Customer Service 3_Non-Cleared, you will be a critical point of contact for both internal and external customers, handling a variety of tasks from shipping and receiving to administrative duties. Responsibilities: • Coordinate with shipping vendors and handle shipping/receiving of domestic/international equipment • Accurately track inventory through our Costpoint system • Handle procurement activities for ordering parts and equipment • Assist in administrative tasks such as answering telephones, sorting mail, and preparing office correspondence • Utilize Microsoft Office software to format reports, present data, and organize information • Create and maintain project folders, both electronic and paper, as dictated by office policies • Collaborate with the HQ on yearly inventory audits • Coordinate with vendors for repairs and calibrations to test equipment • Support the manager in tracking tasks and ensuring all costs are documented for billing • Utilize a ticketing system to create and update tickets for all types of tasks Requirements • Proficiency in Customer Service, with a focus on providing exceptional experiences to clients • Advanced knowledge of Microsoft Excel and Microsoft Word • Familiarity with Policy creation, implementation, and enforcement • Experience in Answering Inbound Calls in a detail oriented manner • Strong research skills and the ability to utilize them effectively • An understanding of Audit processes, particularly in relation to Billing • Ability to effectively communicate with Vendors and manage Correspondence • Typing proficiency, with a focus on accuracy and speed • Experience with Microsoft PowerPoint and creating engaging presentations • Knowledge of Consumer Electronics, Shipping procedures, and Paper distribution • Experience with Fax Distribution and managing a Ticketing System • Ability to communicate effectively with External Customers in a detail oriented Manner • Familiarity with Radio communication and Copying procedures • Experience in Sorting Incoming Mail and providing Technology Solutions • Skills in Inventory Tracking and Equipment Calibration TalentMatch® ­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .