Job ID: KM80564612 Location: Elkin, NC Category: Clerical/Office Employment Type: Contract Apply now Back to Search Thank you for applying. Someone will be contacting you shortly.   Uploading Data... Creating Application... Finishing up... Apply Now

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An error has occurred. Please close this dialog and try again. Please complete the entire form below to apply. First Name* Last Name* Email* Phone (US Phone Numbers Only)* City* State of Residence* Select a state... Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Resume Required* (Word, PDF, RTF, TXT) Please complete the entire form below to apply. Apply now   * Required field.  Customer Service | $15.50 / Hour | Mon – Fri What Matters Most Competitive Pay of $15.50 / HourSchedule: Monday to Friday 8am to 5pmLocation: Elkin, NCWork Type: Temp to Hire Job Description A Customer Service Representative will be the first point of contact for our clients customers. You will assist with inquires, resolve issues and provide excellent service to ensure a positive customer experience Responsibilities:Receive orders from emails, dropship account or EDI.Enter orders into company system ensuring accuracy and timely shipmentPrint, Match, and scan orders for each warehouse as needed.Review and work open order and back-order reports Cancel orders and provide updates to customer as appropriate.Work with UPS/FedEx for claims as needed.Review invoiced orders, provide credits, RA, Call Tags, RADs & Credit Memos when necessary.Provide inventory information for customers daily.Answer emails and provide courteous customer service for each dropship customer issue.Provide product and inventory updates to each customer throughout the year.Setups for new products & removals, depending on results of VLOOKUPs.Maintain accurate & up-to-date product info on customers' siteQualifications and Requirements:High School Diploma or GED Required, Associates degree desiredProficient in Microsoft Word, Excel and Office1 year experience working directly with customers and good demonstrated people skillsHigh energy team player that enjoys talking to customersPossess a strong attention to detail to ensure proper tracking and reportingDemonstrated Organizational Skills / Reading / ComprehensionAbility to Work Independently & Manage Time Wisely   Benefits and Perks: Pay Rate: $15.50 / hourMedical, Vision, Dental available401K and Referral Bonus Program  Your New Organization: Our client is leading manufacture of home textile products in licensed sports, entertainment and lifestyle, and is an employer of choice in the Yadkin Valley area Your Career Partner: The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.In the spirit of pay transparency, we want to share the base salary range for this position is $15.50 per hour, not including benefits, potential bonuses or additional compensation. If you are hired, your base salary will be determined based on factors such as individual skills, qualifications, experience, and geographic location. In addition, we also believe in the importance of pay equity and consider the internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth.
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