Description Robert Half is partnering with a well-known non-profit organization in the area to find a Bilingual Customer Service Representative. This temporary position offers a strong opportunity to transition into a full-time, permanent role. Job Responsibilities: + Handle both inbound and outbound calls on a daily basis. + Assist customers and clients via phone and email with account inquiries and general questions. + Update customer accounts with new or revised information. + Follow up with customers to address specific needs and concerns. Requirements Qualifications: + At least 2 years of experience in customer service or a call center environment. + Fluent in Spanish, both written and spoken. + Strong customer service skills with a focus on communication and empathy. + Excellent verbal and written communication abilities. + Detail-oriented with the ability to stay organized in a fast-paced environment. + Capable of handling multiple tasks at once. + Proficient in Microsoft Office Suite. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .