Description We are in search of a Customer Service Admin to join our team in the service industry in Dania Beach, Florida. As a Customer Service Admin, you will be a key player in our customer support operations, communicating with customers daily, and ensuring a high level of customer satisfaction. This role is crucial in maintaining customer relationships, ensuring accurate billing, and providing a seamless service experience. Responsibilities: • Engage in daily communication with customers, providing top-tier support and service. • Collaborate with various stakeholders to provide efficient customer service. • Resolve customer inquiries promptly and professionally. • Review invoices post-service to ensure accurate billing as per individual contracts. • Maintain a customer-centric approach in all interactions and decisions. • Process customer requests and applications with accuracy and efficiency. • Monitor customer accounts and take appropriate action when necessary. • Maintain accurate records of customer interactions and transactions. • Uphold the company's commitment to superior customer service. • Understand and adhere to all contract terms related to customer service and billing. Requirements • Minimum of 2 years of experience in a customer service role or similar position. • Demonstrated ability to provide superior customer service. • Proven skills in resolving customer service issues effectively. • Experience with billing processes and systems. • Solid understanding of contract terms and conditions. • Excellent interpersonal and communication skills. • Ability to work well in a team-oriented environment. • Strong problem-solving ability and attention to detail. • Proficiency in using computer systems and software. • Ability to manage multiple tasks and meet deadlines in a fast-paced environment. • High school diploma or equivalent; higher education or certifications in relevant fields will be considered an asset. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .