Job Posting End Date: February 27 **Who are we?** We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive. **The role** **What will you be doing?** Customer Service Advisor Dorking or Basingstoke Hybrid 2 days per week in office Salary: £23,800 **What will you bring?** We are a leader in employee benefits, protecting over 2 million people, creating security and peace of mind to individuals & families. The Customer Service Advisors are the face of our business, to be successful in position you will: + Be proactive, curious and a confident communicator + Have an excellent telephone manner, providing great customer service + Speak to sales teams, brokers, clients, claimants, or medical providers + Have good attention to detail and work in a varied and fast-paced environment + Provide policy, quote or renewal information + Work alone and autonomously, as well as collaboratively in a team + Be able to use IT internal systems on a day-day basis + Experience in Microsoft Office applications is advantageous The successful Customer Service Advisors can expect: + Full training + Generous Bonus + Pension scheme + Life, medical and income Insurance + Access to remote GP, nutrition coaching, personal training, unlimited mental health support and medical 2nd opinion + 27 days holiday with the option to buy and sell holiday up to 5 days (plus Bank Holidays) + Salary sacrifice electric car scheme with free on site electric chargers. Previous successful applicants have been from backgrounds in: retail, leisure, hospitality, customer services or administration. \#LI-AM1 **Why join us?** At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life. We’ve built a supportive, inclusive environment where you can be yourself, whilst also being part of a growing organisation. From charity and volunteer opportunities to career growth, your possibilities are endless. If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to careers@unum.co.uk . Company: Unum UK Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.