Description We are seeking a dedicated Customer Service Representative to join our client’s dynamic team. This is an onsite role with a focus on providing top-tier customer support. Candidates must be fluent in Mandarin, Cantonese, or Korean, as you will be assisting clients and customers in these languages. If you’re passionate about helping others and thrive in a fast-paced environment, this opportunity may be a great fit for you! Key Responsibilities: + Deliver exceptional customer service and maintain high customer satisfaction by addressing inquiries via phone, email, and in-person interactions. + Support customers by resolving complaints, answering questions, and providing product or service information. + Accurately document all customer interactions and escalate issues to management when necessary. + Collaborate with team members to improve customer service processes and provide feedback on customer needs. + Demonstrate professionalism and cultural sensitivity when interacting with diverse client groups. Requirements Requirements: + Fluent in Mandarin, Cantonese, or Korean + Prior customer service or support experience is strongly preferred. + Excellent communication, problem-solving, and organizational skills. + Proficiency in basic computer applications (e.g., Microsoft Office Suite, CRM tools). + Ability to work onsite TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .