What success looks like in this role:

Bilingual Role – English/SpanishAbility to take inbound phone calls and also assist Spanish speaking consumer. Responding to customer inquiriesResolving customer issues in a timely mannerBuilding customer relationships, through client side or peers within the team.Excellent communication skills while speaking to the customerProblem-solving abilitiesEmpathy and patienceAttention to detail with the consumerMuti-Tasking during calls, ability to type and talk during the callAbility, to adapt to a fast-paced environmentCustomer service facing, interacting with the General public

You will be successful in this role if you have:

High School Diploma or GED requiredMay require technical certification or associate degree
Generally, 1-2years’ experience in area of responsibilityRequired to work in office 3 days a weekWill need stable ISP / Quiet workspace to work from home during the hybrid schedule Ability to be able to speak fluent Spanish. Typing test will be included

**MUST BE ONSITE 3 DAYS A WEEK IN SALT LAKE CITY, UT

This role may require access to export-controlled commodities and technology.  Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4).  US job seekers can find more information about Unisys’  EEO commitment here.