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Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

If you are great at connecting to people and thrive in an international team – this offer is for you!  

Caterpillar Poland is looking for a new Customer Service and Supply Analyst to support its Procurement team in Sosnowiec to keep in contact with internal and external stakeholders solving various, mostly system-related issues.

Your job duties may include... 

Act as a liaison between the company and the external stakeholders, supporting them in various questions about the NextGen system 

Supporting internal users with system-issues 

Creating and organising training sessions for suppliers and internal users  

Looking for opportunities to improve our processes and implement changes if possible 

You Will Have: 

Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors in both English and Polish 

General understanding of procurement and/or supply chain processes 

Technical mindset – aptitude to work in various systems and transmit your knowledge 

Willingness and ability to work in 2-shifts from Monday to Friday 

Top candidates may also have: 

Customer service and/or IT Helpdesk experience 

Coupa and/or NextGen system knowledge 

Any other European language knowledge is greatly appreciated especially Spanish and Dutch 

We offer:   

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.  

Here you earn more than just a monthly salary because we value your performance. We offer a total rewards package based on your yearly performance rating and corporate results.  

Employment based on a contract of employment  

Continuous development with access to numerous trainings, including technical skills, and soft skills.  

Co-financing of sports card, medical care, and lunching package  

Additional life insurance  

The Power of Everyone    

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work. 

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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