Description We are on the lookout for a proficient Customer Service Associate to join our team in the manufacturing industry, located in San Leandro, California. As our Customer Service Associate, your focus will be on managing customer inquiries, processing their applications, and maintaining precise records. You will also be tasked with monitoring customer accounts and taking necessary actions. Responsibilities: • Efficiently manage and resolve customer inquiries • Process customer applications in a timely and accurate manner • Maintain detailed and up-to-date customer records • Continuously monitor customer accounts and take appropriate actions • Ensure all customer-related tasks are handled with utmost attention to detail • Assist in creating customer reports and managing order processes • Support team members with their requests efficiently and promptly • Demonstrate strong proficiency in Excel, Word, and PowerPoint for various tasks • Develop and maintain good relationships with customers and team members • Show reliability and commitment in delivering your tasks on time. Requirements • Proven experience in a customer service role within the manufacturing industry • Demonstrable knowledge of Accounts Payable (AP) • Excellent verbal and written communication skills • Ability to handle multiple tasks and prioritize work effectively • Strong problem-solving skills with a focus on customer satisfaction • Proficiency in using computer software such as Microsoft Office and customer relationship management systems • High level of accuracy and attention to detail • Ability to work well in a team environment • Knowledge of manufacturing processes and procedures • Ability to handle complaints and difficult situations in a detail oriented manner • High school diploma or equivalent; higher degree from a business school will be considered a plus. • Willingness to work in different shifts, if required. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .