As a Customer Service Associate you serve as the primary point of contact for customers visiting a local banking center. This role combines professional customer service with accurate transaction processing and financial product knowledge.
Schedule/Preferred Availability:
Monday-Friday: 7:45 AM - 5:45 PM
Saturday: 8:00 AM - Noon ...
Compensation:
Starting Pay Rate: $16.00/hour
Responsibilities:
Welcome and assist customers through in-person, drive-up, and phone interactions
Process accurate financial transactions including deposits, withdrawals, and related services
Balance daily transactions and maintain precise cash handling procedures
Promote and refer bank products and services to customers
Monitor and report suspicious activities to appropriate personnel
Address customer inquiries and concerns professionally and promptly
Maintain compliance with banking regulations, policies, and procedures
Support additional ongoing projects as assigned
Working hours: 7:45 AM - 5:45 PM
Skills:
Associate degree or higher education preferred
Proven stable work history
Banking or financial services experience
Education:
Associate
Experience:
1-4 years
Qualifications:
Outstanding customer service orientation
Critical thinking and problem-solving abilities
Adaptability and willingness to learn
Goal-oriented mindset
Team player attitude
Commitment to professional development
Willingness and ability to meet individual and department goals.
Willingness and ability to learn banking regulations and follow procedures.
Professional attitude and dress
Ability to work banking center hours of operation.
Bending, lifting, standing
Willingness to accept ongoing projects, as necessary.
Ability to uphold confidentiality and high degree of integrity.
Training and Experience:
High School Diploma or GED equivalent and one year each;
? Customer service
? Cash handling
? Identifying and referring potential sales or direct sales
A commitment to customer service and professional growth is essential for this role. The ideal candidate will demonstrate a stable work history and desire for a long-term career in banking. If you feel you meet these requirements, go to www.spherion.com/apply/75102 to register and submit your resume. For more details, please call (217) 359-4488.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
As a Customer Service Associate you serve as the primary point of contact for customers visiting a local banking center. This role combines professional customer service with accurate transaction processing and financial product knowledge.
Schedule/Preferred Availability:
Monday-Friday: 7:45 AM - 5:45 PM
Saturday: 8:00 AM - Noon
Compensation:
Starting Pay Rate: $16.00/hour
Responsibilities:
Welcome and assist customers through in-person, drive-up, and phone interactions
Process accurate financial transactions including deposits, withdrawals, and related services
Balance daily transactions and maintain precise cash handling procedures
Promote and refer bank products and services to customers
Monitor and report suspicious activities to appropriate personnel
Address customer inquiries and concerns professionally and promptly
Maintain compliance with banking regulations, policies, and procedures
Support additional ongoing projects as assigned
Working hours: 7:45 AM - 5:45 PM
Skills:
Associate degree or higher education preferred
Proven stable work history
Banking or financial services experience
... Education:
Associate
Experience:
1-4 years
Qualifications:
Outstanding customer service orientation
Critical thinking and problem-solving abilities
Adaptability and willingness to learn
Goal-oriented mindset
Team player attitude
Commitment to professional development
Willingness and ability to meet individual and department goals.
Willingness and ability to learn banking regulations and follow procedures.
Professional attitude and dress
Ability to work banking center hours of operation.
Bending, lifting, standing
Willingness to accept ongoing projects, as necessary.
Ability to uphold confidentiality and high degree of integrity.
Training and Experience:
High School Diploma or GED equivalent and one year each;
? Customer service
? Cash handling
? Identifying and referring potential sales or direct sales
A commitment to customer service and professional growth is essential for this role. The ideal candidate will demonstrate a stable work history and desire for a long-term career in banking. If you feel you meet these requirements, go to www.spherion.com/apply/75102 to register and submit your resume. For more details, please call (217) 359-4488.
Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).
Welcome and assist customers through in-person, drive-up, and phone interactionsProcess accurate financial transactions including deposits, withdrawals, and related servicesBalance daily transactions and maintain precise cash handling proceduresPromote and refer bank products and services to customersMonitor and report suspicious activities to appropriate personnelAddress customer inquiries and concerns professionally and promptlyMaintain compliance with banking regulations, policies, and proceduresSupport additional ongoing projects as assigned
experience1-4 years
skillsAssociate degree or higher education preferredProven stable work historyBanking or financial services experience
qualificationsOutstanding customer service orientationCritical thinking and problem-solving abilitiesAdaptability and willingness to learnGoal-oriented mindsetTeam player attitudeCommitment to professional developmentWillingness and ability to meet individual and department goals.Willingness and ability to learn banking regulations and follow procedures.Professional attitude and dressAbility to work banking center hours of operation.Bending, lifting, standingWillingness to accept ongoing projects, as necessary.Ability to uphold confidentiality and high degree of integrity.Training and Experience:High School Diploma or GED equivalent and one year each;? Customer service? Cash handling? Identifying and referring potential sales or direct sales
educationAssociate