**Customer Care Agent - Remote (Must Reside in Michigan)** Join our dedicated energy team as a Remote Customer Care Agent, where you'll help deliver an exceptional customer experience by processing energy efficiency applications and providing customer support in a technical, specialized environment. Your responsibilities will include reviewing energy incentive applications for eligibility, finalizing energy applications, handling inbound and outbound support via phone and online chat, and providing back-office processing assistance to our utility clients and their customers. This role requires a strong focus on incoming data and attention to detail. **Key Details:** + **Pay:** $15.50/hr. + **Training:** 2 weeks from 8:30 AM – 5:30 PM + **Location:** Fully remote, but you must live in Michigan. + **Requirements:** Must be close to a branch for a 6-panel drug screen. + **Equipment:** Provided by the employer. + **Internet:** High-speed internet is required. **Available Shifts:** + Monday to Friday, 8:00 AM to 5:00 PM + Training will be from 8:30 AM to 5:30 PM for all shifts during the first 2 weeks. + Shifts are assigned as needed. **Pay Details:** $15.00 to $15.50 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance