Customer Service Collections Rep
Thompson Health
Schedule: Per diem - 8am - 5pm
Main Function:
Responsible for working with patients in person or via telephone to answer questions and secure payment or payment arrangements for self-pay accounts. Provide information regarding the system’s payment policy, alternative financing, insurance options, state programs, and financial aid program. Responsible for the monthly review of potential bad debt transfers – reviews and completes transfers per policy and procedure guidelines. Lives the CARES values and promotes the Thompson Way.Qualifications:
Associates Degree preferred. 2 to 3 years of previous medical billing or collection experience is required. Familiarity with collection practices. Excellent public/patient relations and communication skills. Skills in using computers, including Excel and Word required. Skills in using web-based patient financial applications/systems.Pay Range: $18.73 - $23.00
Starting Pay: Based on Experience
Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply
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