Arconic is currently in search of a Customer Service Coordinator to join our Order Execution Team located in Springdale, Arkansas.  

Primary Purpose

Under the general direction of the CSC Supervisor, the Customer Service Coordinator positions primary responsibility is to review, and enter, customer purchase orders (PO’s) by using proprietary software.

Major activities and Responsibilities:

Order Processing and Order Management Review customer orders and purchases Coordinate order status - placing an order in Estimating, Order Entry, and Takeoff statuses. Send orders to manufacturing based on standard practices. Work with our ordering system and release orders to manufacturing. Adjusting prices based on established guidelines. Interact with Customers and Sales Representatives  Generous training period Work with customer on processing, scheduling, order changes, product issues, customer claims. Utilize or develop knowledge of product and price book. Interact and coordinate with internal resources on projects.