San Marcos, CA, 92096, USA
22 hours ago
Customer Service Coordinator
Description A thriving company in San Marcos is seeking a highly organized and personable Customer Service Coordinator to join their team. This role is ideal for someone who excels in communication, enjoys problem-solving, and thrives in a fast-paced environment. If you are passionate about delivering exceptional customer service while ensuring operational efficiency, we encourage you to apply! Key Responsibilities: + Act as the primary point of contact for customers, answering inquiries and resolving issues promptly and professionally. + Schedule and coordinate customer orders, ensuring timely delivery of services or products. + Maintain detailed records of customer interactions, transactions, and follow-ups in the company’s CRM system. + Collaborate with internal departments to ensure customer needs are met effectively. + Assist with process improvements to enhance customer satisfaction and streamline operations. Requirements + 2+ years of experience in customer service or coordination roles. + Strong organizational and multitasking skills with a high level of attention to detail. + Excellent verbal and written communication skills. + Proficient in Microsoft Office Suite; experience with CRM software is a plus. + High school diploma or equivalent required; associate or bachelor's degree preferred. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
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