Overview Join our team as a day shift, full-time, HOPD Administration Customer Service Coordinator (CSC) in Albuquerque, NM. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: Lovelace Medical Center is an acute care hospital with 263 licensed beds, providing comprehensive care, including around-the-clock emergency care, surgical services, non-invasive robotic spine surgery, stroke care, radiology, and oncology services. Responsibilities Provide direct customer service and front desk assistance for assigned departments to include but not limited to admitting, registering, scheduling, and verifying insurance Handle customer account transactions, provide customer assistance, and perform and/or oversee cashiering operations Adhere to policies, procedures, and regulations to ensure compliance and patient safety Qualifications Job Requirements: High School Diploma or GED equivalent One (1) year of previously related experience Medical Terminology. Knowledge of insurance plans. Preferred Job Requirements: Associate’s Degree in a related field of study Heart Saver Certification. Previous medical office experience