Taipei, Taipei
3 days ago
Customer Service Engineer
Siemens Mobility is the trusted partner for sustainable and seamless public transport solutions for rail and road, from the first to the last mile. Our aim is to set the highest standards of customer satisfaction in our industry. We believe this is only possible with motivated employees who enjoy creating value that really matters. Discover what it is like to be part of our team in Taiwan! Responsibilities: Provide customer service to both existing and new customers of Siemens Mobility. Prepare inquiries, quotations, and offers for spare parts and maintenance services. Act as a liaison between customers and headquarters to ensure smooth communication and project coordination. Responsible for the execution and coordination of spare part orders, deliveries, and acceptance processes. Support bidding activities and customer service-related tasks as needed. Requirements: Strong verbal and written English communication skills. Teamwork abilities and a collaborative mindset. Basic proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Willingness to travel frequently within Taiwan to meet customer needs. Customer-oriented with a focus on building strong relationships and providing high-quality service. Our Commitment to Diversity, Equity, and Inclusion: We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Bring your authentic self and help create a better tomorrow with us.
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