Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

At Siemens Healthineers, we offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.

Our Global Team:

We are a team of more than 72,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our Culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world.  We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Controls the execution / installation of a technical discipline at the installation site.

Company:                   Siemens Medical Solutions USA, Inc.

Location:                    40 Liberty Blvd, Malvern, Pennsylvania, 19355

Position Title:             Customer Service Engineer III           

Hours:                        Monday – Friday, 8:00 am to 5:00 pm, 40 Hours/ Week

Summary of Duties:    Perform service, preventative maintenance, and modifications on Imaging Equipment (MR, CT, & US) at customer sites with minimal supervision. Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties. Support the CT & PET-CT Modality initially, with potential to cross train into other modalities in the future. Make financial decisions that will impact overall regional financial performance. Establish individual performance goals for team members. Specific examples include RTTM, parts consumption, and PM completion. Track results via analytical dashboards and communicate to the Service Engineers on a regular basis to ensure performance achievement. Direct the activities of Service Engineers to prioritize service event responses based on available personnel resources. Additionally, has the authority to deviate from financial or personnel SOP’s. Exercise authority and direct activities via expectation setting, team meetings, one on one meetings, and written documentation. 10 % Domestic Travel Client Sites in North Georgia Area.

Qualifications:             The position requires five (5) years of field service experience. Position requires experience with the following: testing, repairing, and maintaining capital medical equipment; strong electronics and computer skills background (MS Windows & Microsoft Office 365, Outlook, Excel, SharePoint, etc.); experience using service tools and service test equipment; and with Medical Imaging Equipment (CT & PET-CT Modality).

At Siemens Healthineers, we value those who dedicate their energy and passion to a greater cause. Our people make us unique as an employer in the med-tech industry. What unites and motivates our global team is the inspiration of our common purpose:  To innovate for healthcare, building on our remarkable legacy of pioneering ideas that translate into even better healthcare products and services. We recognize that taking ownership of our work allows both us and the company to grow. We offer you a flexible and dynamic environment and the space to move beyond your comfort zone to grow both personally and professionally. 

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Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers Career Site.

As an equal-opportunity employer we are happy to consider applications from individuals with disabilities.