Adecco is currently assisting a local client in their search to fill a **Customer Service Representative** job opportunity located in Buffalo Grove, IL 60089 zip code. **Pay Rate: $** **23.62/HR** **Length: 11 Months** **Shift: Mon – Fri 7:30am – 4pm** **Job Summary:** + Receives, processes and verifies the accuracy of orders from customers utilizing VBI’s Oracle system and customer purchase orders. + Knowledgeable and able to process Commercial, International and Transit & Bus/Relay orders. + Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments. + Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem and most appropriate solution; following up to ensure resolution. + Ensures and provides quality service to both internal and external customers. **Qualifications:** + High School Diploma or equivalent + Years of Experience: 1 to 3 years + Experience with Customer communications by phone and email + Work with an ERP system preferably Oracle + Able to use Word, Outlook, and Excel + Ability to multitask and provide gold standard customer service support. + Other duties may be assigned. **Pay Details:** $23.62 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance