Come create your career with Volt

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Volt is immediately hiring for Customer Service III in Lake Forest, IL.

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As a Customer Service III, you will:

\r\n\r\n\r\n\t3-5 year of experience is required and a 4-year equivalent college degree.\r\n\tTakes inbound/outbound calls and emails to provide information to health care customers.\r\n\tUtilizes a database to retrieve customer or company information.\r\n\tTo Learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.\r\n\tMust demonstrate patience, tact, empathy, and problem-solving skills with consistently good voice quality.\r\n\tOrganize and handle calls and emails with speed and accuracy.\r\n\tWork with complex computer applications and resource materials.\r\n\tTo multitask and use critical thinking skills.\r\n\tSkills in the following PC software products Microsoft software suite (Excel, Outlook, Word, Teams).\r\n\tPreferred having SAP or some ERP experience and some background in the healthcare industry.\r\n\r\n\r\n

\r\nThis is a full-time opportunity.

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The ideal candidate will have:

\r\n\r\n\r\n\tBachelor Degree is required.\r\n\t3-4 Years of experience in Customer Service.\r\n\r\n\r\n

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Work Schedule:
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\r\n1st Shift: 9:00 AM to 5:30 PM

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Duration: 12+ Months

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\r\nPay Rate: $19 - $ 20.91/hr

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*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

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Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

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Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

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Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email hr_dept@volt.com or call (866) -898-0005. Please indicate the specifics of the assistance needed.

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Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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Job ID : 441701