Kforce has a client in Saint Charles, MO that is seeking a Customer Service Logistics. Responsibilities: * Responding promptly and courteously to customer inquiries and complaints regarding railcar fleet services * Ensuring that orders are processed accurately while adhering to established procedures and timelines * Coordinating movement of cars between storage, shop, and customer locations; including identifying best route, waybilling with railroads, and communicating with all necessary parties to ensure proper movement * Prioritize accurate and timely system data updates that support the businesses' billing, invoicing and payment processes * Developing and maintaining strong relationships with internal and external customers by keeping them informed of service changes, updates, and developments * Maintaining accurate records of car movements and transactions for reporting purposes * Assisting with development and implementation of new process improvements to enhance logistics operations * Regularly reviewing and monitoring key performance metrics to identify areas for improvement and providing data to support strategic adjustments