Description A busy company in the Morris Plains area is seeking a Customer Service/Logistics Specialist to join a growing company. This Customer Service/Logistics Specialist will get the chance to join a dynamic team that works well with each other and collaborate. This Customer Service/Logistics Specialist opportunity offers a flexible working schedule and the ability to advance your career. The ideal Customer Service/Logistics Specialist will have a blended background in both customer service and logistics, and has strong ERP systems experience. Other responsibilities of this Customer Service/Logistics Specialist will include but not be limited to: Responsibilities: • Proactively manage communication with new clients and distributors, providing guidance on order and fulfillment processes • Acting as a central point of contact for international clients and distributors for pricing, documentation requests, and purchase order processing • Accurately receive, review, and process international client purchase orders • Evaluate and deliver international shipping & logistics quotes • Oversee the successful export and delivery of orders to international clients, while keeping all relevant parties informed • Track open orders and manage client expectations proactively • Collaborate with Associate Director, Purchasing to prepare and submit purchase orders • Handle communication with suppliers on open orders and shipment status • Monitor incoming shipments to understand delivery timing • Coordinate with the Quality Team to align necessary documentation • Assist in updating the International Sales Team on topics related to lead time, inventory, shortages, etc. • Maintain records of purchase orders and associated documents for all orders • Verify costs of products and vendor quotes to ensure they are correctly captured. This Customer Service/Logistics Specialist position is paying between $75,000 and $80,000 annually depending on experience. If interested in this Customer Service/Logistics Specialist role, apply today! Requirements • Proficient in Microsoft Excel, including data manipulation, formula creation, and pivot tables. • Possess strong organizational skills and attention to detail. • Demonstrated ability to manage multiple tasks simultaneously and meet deadlines. • Experience in an operations role or similar position. • Excellent verbal and written communication skills. • Ability to work independently and as part of a team. • Proven problem-solving skills and the ability to think critically. • Knowledge of operational procedures and policies. • Demonstrated ability to handle sensitive and confidential information. • Bachelor's degree in Business Administration or related field. • Willingness to learn new software and technologies as needed. • Ability to adapt to changing work environments and business needs. • Experience in project management is a plus. • Strong analytical skills and the ability to interpret data effectively. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .