**Company Overview:** + **Industry:** Food Delivery **Position Overview:** + **Role:** Customer Service Operations + **Job Type:** Temp to Hire + **Location:** Remote (Preferred: New York City) + **Work Hours:** Monday - Friday, 10 AM - 6 PM ET + **Pay Rate:** $20/hour **Key Responsibilities:** + Proactively reach out to customers to confirm order preferences and details + Address customer issues with empathy and urgency + Execute workflows ensuring a superior customer experience **Skills Required:** + Excellent writing and grammar skills + Typing speed of 37-40 WPM + Familiarity with Google Sheets, G-Suite, and Slack is a plus **Qualifications:** + 1+ years of customer service experience (preferably in technology, hospitality, or grocery/convenience) + Bachelor's degree or equivalent work experience **Apply today and be part of an industry-leading team!** **Pay Details:** $20.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance