Our Company PharMerica Overview Join our PharMerica team! PharMerica is a closed-door pharmacy where you can focus on fulfilling the pharmaceutical needs of our long-term care and senior living clients. We offer a non-retail pharmacy environment. Our organization is in high growth mode , which means advancement opportunities for individuals who are looking for career progression! Schedule: M-F, 9am-6pm We offer: + DailyPay + Flexible schedules + Competitive pay + Shift differential + Health, dental, vision and life insurance benefits + Company paid STD and LTD + Tuition Assistance + Employee Discount Program + 401k + Paid time off + Tuition reimbursement + Non-retail/Closed-door environment Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today! Responsibilities Our Customer Service Pharmacy Technician coordinates communication between pharmacy, providers and facilities while resolving prescription issues in a timely, efficient, courteous, responsive, reliable, and respectful manner. This person will: + Answer and submit inquiries regarding patient information and medication therapies + Take requests for refill orders, out on pass, patient discharge orders, and special delivery requests + Assist the pharmacist with facility and physician office communications + Obtain patient information for our database by calling patient care representatives and physician offices + Utilize judgement in knowing when to escalate issues to the management level + Utilize various programs such as Outlook, Excel and Microsoft Word + Complete assigned projects upon request in a timely manner + Perform other tasks as assigned Qualifications + High school diploma or equivalent is required + One year of previous experience with direct client communication - customer service + Prior healthcare/pharmacy experience preferred + Strong computer and data entry skills + Must have good oral communication skills, attention to detail, and problem solving skills + Pharmacy Technician Certification preferred About our Line of Business PharMerica is a full-service pharmacy solution providing value beyond medication. PharMerica is the long-term care pharmacy services provider of choice for senior living communities, skilled nursing facilities, public health organizations and post-acute care organizations. PharMerica is one of the nation's largest pharmacy companies. PharMerica offers unmatched employee development, exceptional company culture, seemingly endless opportunities for advancement and the highest hiring goals in decades. For more information about PharMerica, please visit www.pharmerica.com. Follow us on Facebook (https://www.facebook.com/PharMericaCorp/) , Twitter (https://twitter.com/PharMericaCorp/) , andLinkedIn (https://www.linkedin.com/company/pharmerica/) . ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com . Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information. Job LocationsUS-FL-NEW PORT RICHEY ID 2024-157786 Line of Business PharMerica Position Type Full-Time