Job Summary: Customer Service Representative responsible for managing customer interactions, processing orders, and handling transactions in an HVAC parts store.

Requirements:

1-2 years of customer service experience Proficient computer skills HVAC knowledge (preferred)

Responsibilities:

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Bill customers on the system and retrieve parts from the warehouse/store Assist customers with looking up parts Handle payments with credit cards (no cash handling) Offer overtime up to 3-5 hours a week

Pay Details: $18.00 to $21.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.