customer service rep. + louisville , kentucky + posted october 10, 2024 **job details** summary + $16 - $17 per hour + temporary + high school + category business and financial operations occupations + referenceAB_4626149 job details Do you have Call Center experience within Healthcare Industry? Do you enjoy helping customers? We have a great Customer Service opportunity for you with a leading company in the Pharmaceutical Industry. This is a 7 month possible Temp to Hire opportunity. Initial training 100% onsite with opportunity to WFH once training is fully mastered. Shift Schedule: Monday-Friday from 8am-4:30pm Job Requirements/Previous Experience: + Pharmacy Board Technician registration required within the first 30 days of employment. + Previous call center experience preferred. + Previous healthcare experience desired + Excellent interpersonal communication skills + Excellent problem-solving skills + Proficient with Microsoft Office + Able to type 35 wpm or greater. salary: $16 - $17 per hour shift: First work hours: 8 AM - 4:30 PM education: High School Responsibilities + Handle inbound and/or outbound phone calls to/from patients, caregivers, and providers. + Provide appropriate customer service and an effortless experience to the caller. + Provide accurate information to the caller. + Process refills and schedule shipments for patients or providers. + Resolve the callers' needs. + Provide appropriate follow-up and next steps for caller. + Follow Cover My Meds policies and procedures. + Ability to work a flexible work schedule. Skills + Call Center + Customer Service + Pharmacy License + Healthcare Qualifications + Years of experience: 1 year + Experience level: Experienced Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days. **get in touch** we are here to help you with your questions. RW **rosalind wells** + rosalind.wells@randstadusa.com