Our client in Wilmington MA is seeking a Customer Services Rep to join their team. The ideal candidate will have 1 year call center environment experience. **Must be bilingual - (English and Spanish)** **Job Title:** Customer Services Rep **Location:** Wilmington MA- **IS NOT A REMOTE POSITION** **Pay Range:** $19 Hourly **Shift :** 11:30AM-8PM - Sunday - Thursday **Shift :** 7:00AM- 3:30PM- Tuesday-Saturday What’s the Job? + Assist customers and business partners via telephone and email + Handler customer complains in a calm, professional manner + Scan haul-away pods and verify stamps + Process changes or cancellation to delivery orders + Other Administration duties What’s Needed? + 1 year call center environment experience + Strong customer service skills and the ability to satisfactorily resolve issues + Solid ability to multitask with exceptional organizational skills What’s in it for me? • Paid sick time • Full time hours (40 hours a week) • Clean and safe work environment If are interested in this job and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.