Description

Logistics Customer Service Representative 
Hiring Now!
1st Shift 

Monday – Friday 

8:00 AM – 5:00 PM ( Overtime and Weekends as needed) 

Experienced Logistics Customer Service Representative- Your Next Chapter Starts with ProLogistix!

ProLogistix has the opportunity you’re looking for. Come aboard as an experienced Logistics specialist and work in a secure, worker-friendly, fast-paced Global Logistics company. Anticipate competitive weekly pay, comprehensive benefits, and the recognition for your dedication. At ProLogistix, we value your success, offering a personal recruiter and FREE online skills training to boost your professional growth.

Apply today and see why ProLogistix is recognized for its highest commitment to safety.

As a ProLogistix Associate We Offer You:

Competitive pay Paid weekly (Direct Deposit or ATM Debit Card available) Access to health benefits and personal recruiter to help with job searches and assistance when at work! FREE ONLINE skills training

Qualifications: 

6 months to 1-year related experience and/or training; or equivalent combination of education and experience Strong organizational and prioritization skills are critical.  Attention to detail is a top priority. Understanding of transportation documentation  process an asset. Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing. Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint. Fluent in English, both written and verbal Desire for a career in supply chain/logistics.

Responsibilities: 

Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Transcon department. Ensure a smooth and timely process flow, with the warehouse team. Accurate and timely data entry into the operational system Updating events code for reporting systems. Report the status/updates internally and to the customers. Ensure that customer’s freight is delivered on timely base. Ensure documents are timely sent to the customers or/ and internal team. Interact with our customers in arranging their shipments, meeting customer service standards. Contribute to maintain strong relationships with vendors/ customers. Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies/requirements. Understand department process flow, constantly looking for areas of improved efficiency. Ensure all customers standard operating procedures are followed and updated in the Standard Operating Procedures (SOP) Meet KPI standards, as per the company’s procedures/customs requirements. communications, timely responses to emails and requests (internal and external) Open to work overtime as operation request, work weekend and on National Holidays You will be part of a professional/international, open, and enthusiastic team.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Logistics Customer Service Representative

Responsibilities:

Ensure the proper and timely movement of freight and information, while providing an exceptional customer service within the Transcon department. Ensure a smooth and timely process flow, with the warehouse team. Accurate and timely data entry into the operational system Updating events code for reporting systems. Report the status/updates internally and to the customers. Ensure that customer's freight is delivered on timely base. Ensure documents are timely sent to the customers or/ and internal team. Interact with our customers in arranging their shipments, meeting customer service standards. Contribute to maintain strong relationships with vendors/ customers. Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies/requirements. Understand department process flow, constantly looking for areas of improved efficiency. Ensure all customers standard operating procedures are followed and updated in the Standard Operating Procedures (SOP) Meet KPI standards, as per the company’s procedures/customs requirements. communications, timely responses to emails and requests (internal and external) Open to work overtime as operation request, work weekend and on National Holidays You will be part of a professional/international, open, and enthusiastic team. Apply Now

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