**Company Description** **Why Bosch?** Our strategic objective is to create connected solutions, improving the quality of life worldwide. What’s important to us? + **Make Your Mark:** Give your job a meaning, with solutions “Invented for Life” + **Shape Tomorrow’s World:** The future offers many opportunities. Be the first to take advantage of them. + **Find Your Place:** You know how you can work best. We offer the conditions you need. + **Balance Your Life:** Make your job match your lifestyle. We provide you with individual support. + **Walk The Talk:** Where you are – our team spirit is with you. + **Discover New Directions:** You way might change – we will stay by your side. + **Be Yourself:** Your diversity makes us special. Enrich us with your own unique personality. + **Pay It Forward:** We love our business and our environment. Let’s save them both for future generations. Welcome to a place where your ideas lead to something big. Welcome to Bosch. **Job Description** Strong customer service oriented professional that is responsible for developing and maintaining excellent customer relationships with both internal and external customers. Possess flexibility within a team environment or individually with minimal supervision in a fast paced culture. • Professional etiquette dealing both in face-to-face communication as well as via telephone and email • Support launch of customer delivery creation at warehouse • Communication with both internal and external customers • Heavy telephone and email communication to respond to customer inquiries in a timely manner and update when deviations occur • Daily customer order pick creation • Entry level material planning • Drive to seek resolution to variances by going to the source • Transportation scheduling for both daily and expedite services utilizing customer websites and freight forwarding websites • Office duties: filing, faxing, scanning • Maintain and abide by records retention procedures per Central Directives • Knowledge of what an escalation processes is and reasons • Ability to problem solve utilizing the 5 Why's or 8D formats • A team player that can effectively back up others as needed • Other duties as assigned **Qualifications** • Associates Degree in Business or related discipline preferred • 3 - 5 years of experience in a warehouse environment required • Excellent computer skills and working familiarity with multiple software packages, preferably MS Office and SAP ERP software packages • Must have strong verbal and written communication skills, professional telephone etiquette, and the ability to handle stressful situations in an efficient, professional manner • Must have a sense of team response to satisfy sales goals and assure 100% customer satisfaction **Additional Information** By choice, we are committed to a diverse workforce – EOE/Protected Veteran/Disabled. Bosch is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives · FIRST Robotics (For Inspiration and Recognition of Science and Technology) · AWIM (A World In Motion) To be the first to hear about relevant news, events and job opportunities, sign up for the appropriate Bosch Insider Community (Talent Network) below. · Technical Community (https://join.smartrecruiters.com/BoschGroup/7bb38ba2-6045-436b-80c4-fbf1401e7a40-technical-community) · Commercial Community (https://join.smartrecruiters.com/BoschGroup/1c260ff6-c0b2-477e-86b5-9b8b4f8aac95-commercial-community) · Student Community (https://join.smartrecruiters.com/BoschGroup/08a78dce-1455-45d8-be8a-0c61a9d6993a-student-community)