Company Description

Team Wow is looking for additional help as our market share continues to grow! Join our team and start planning for your future. We offer schedules that work with you, not against you. Even if you just need a second job for some extra cash, Domino's is the perfect place for you. We are searching for qualified customer service reps with personality and a desire to please.  Sales continue to grow and we live to beat the rush, so come join our family today!! Our commitment to provide excellent customer service and food is nothing without our awesome team members that are always diligent in their work and part of a team environment. What we preach, we practice, and it all starts with you.

Job Description

We are seeking a friendly and efficient Customer Service Rep/Expediter to join our team at our Boulder, Colorado location. In this role, you will be the primary point of contact for our valued customers, providing exceptional service while also managing the expediting process to ensure timely delivery of products and services.

Respond to customer inquiries via phone, email, and in-person with a friendly and supportive demeanorProcess customer orders accurately and efficiently, ensuring all details are correctly capturedExpedite orders Collaborate to resolve customer issues and expedite solutionsProvide proactive updates to customers regarding their orders and any potential delaysIdentify opportunities to upsell or cross-sell products and services when appropriateContribute to the continuous improvement of customer service processes and procedures

Qualifications1-2 years of customer service experience preferredExcellent verbal and written communication skillsStrong problem-solving abilities and attention to detailProficiency in basic computer applications and typingAbility to multitask and manage time effectively in a fast-paced environmentKnowledge of expediting processes is beneficialEmpathetic and patient demeanor when dealing with customer concernsAbility to work well in a team-oriented environmentFlexibility to adapt to changing priorities and customer needs

Additional Information

All your information will be kept confidential according to EEO guidelines.