Job Title: Customer Service Rep Location: Santiago - On Site / WFH after 3 Months Salary: DOP$40,000 + Incentives up to 6k per performance Shifts: 7 seats 10:00 am -7:00 pm / 9:00 am - 6:00 pm - 4 seats 12:00 am - 9:00 pm / 11:00 am - 8:00 pm Hiring Bonus: USD$300 GENERAL DESCRIPTION OR PURPOSE OF THE JOB: The customer service representative is responsible for handling Sales/Consumer requests and processing these into our CRM systems. Orders are received by telephone, fax, and email. They are the customer's front-line communication and help resolve complaints/returns. Provides help and assists in all the activities related to the department. Responsibilities: + Processing Consumer/Sales requests via email and call center + Communicating with customers/sales reps-Product/program questions/Returns + Training and Education- Product/Entry + General Housekeeping/Filing + Communication with factory/Art Dept./Order changes Job Requirements: Required: + High School diploma + Strong work ethic, excellent typing skills, professional phone etiquette, strong effective + interpersonal communications, listening skills, and attention to detail both written and verbal. + Listening skills and attention to detail in both written and verbal communication is key + Advance English Level + Dominican ID + Live in Santiago + Able to work on site. Benefits: + Weekly Payment + Law medical insurance and AFP + Complementary Medical Insurance + Life Insurance + 2 way free Transportation + Internal Bank + Credit in pharmacy and optic center + Referral Program + Growth Opportunities + WFH after 3 months based on performance