Our client is seeking a motivated Client Service Representative to provide exceptional customer support in a fast-paced environment. This is an excellent opportunity for individuals eager to grow their careers while delivering outstanding service to patients and customers. Position Details: + Job Title: Client Service Representative / Associate + Location: Greenfield, Wisconsin + Pay Rate: $18.00 - $19.00 per hour + Shift: Monday – Friday, 8:30 AM – 5:00 PM + Contract Length: 4 months (Contract-to-Hire) Key Responsibilities: + Greet patients and assist with inquiries regarding products and services. + Open new patient accounts and process sales transactions through the computer system. + Take payments for cash sales and/or process insurance billing, including gathering prescriptions and necessary documents from physicians. + Offer additional products to customers based on their needs and preferences. + Accurately enter order information into the computer system and process orders in a timely manner. + Provide support by fitting compression garments and orthopedic braces to patients. + Manage incoming orders and inventory of compression garments and related products. Position Highlights: + Benefits: Health, dental, and vision coverage, along with a 401(k) retirement plan with matching contributions. + PTO: 10 days of paid time off in the first year. + Career Growth: Opportunities for commission, on-call shifts with bonus pay, and potential for career advancement within the company. + Company Perks: Employee stock options, team recognition, and a supportive work environment. Required Skills & Qualifications: + Must-Have Skills: + Proven customer service experience, preferably in a face-to-face setting. + Strong data entry skills with a typing speed of 40+ WPM and a high degree of accuracy. + Comfortable handling sensitive information, including patient details. + Ability to learn quickly and adapt to new tasks and technology. + Basic computer proficiency (Microsoft Office, email, and Teams). + Nice-to-Have Skills: + Previous experience in healthcare or insurance billing. + Bilingual in Spanish and English. + CNA or related healthcare experience. Work Environment: + On-site, located in Greenfield Wisconsin + Professional dress code with a focus on customer care and comfort. + Team-oriented culture with opportunities for personal and professional growth. Next Steps: If you're passionate about customer service and looking for a role with growth potential, apply today! Please submit your resume for consideration. Candidates will be contacted within 1–2 weeks for interviews. Pay and Benefits The pay range for this position is $18.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Greenfield,WI. Application Deadline This position is anticipated to close on Feb 19, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.