We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be working with customers in a bank setting while completing banking transactions. Your primary responsibilities will include addressing customer inquiries, managing loan payments and balancing accounts. The ideal candidate will possess excellent communication skills and a strong commitment to client satisfaction.
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be working with customers in a bank setting while completing banking transactions. Your primary responsibilities will include addressing customer inquiries, managing loan payments and balancing accounts. The ideal candidate will possess excellent communication skills and a strong commitment to client satisfaction.
key responsibilities Performs a variety of full-service customer service representative duties to support the paying and receiving function of the community office of which the following are illustrative Places memo posts on accounts when necessary. Balances cash drawer accurately and efficiently according to branch policy and compares totaled amounts to Integrated teller total. Reports malfunctions of teller machines and other equipment used at the customer service station. May be required to balance and/or service ATM machines Receives and processes mortgage, consumer loan and other payments. Generates customer receipts. qualifications High School Diploma or GED Preferred minimum of six (6) months of cash handling and/or customer service experience. Ability to work all shifts including day shifts and Saturday's.