\r\n\r\n

You miss 100% of the jobs you don’t apply for

\r\n\r\n

Volt is immediately hiring a Customer Service Representative in Dublin, CA.

\r\n\r\n

As a Customer Service Representative, you will:

\r\n\r\n\r\n\tProvide administrative and logistical support to the sales team.\r\n\tCommunicate with customers via phone, email, video conferencing to provide overall customer satisfaction.\r\n\tAssure accurate and timely processing of customer orders so that all orders are shipped on time and in full.\r\n\tResponsible for logging orders received and shipped daily and working with Supply Team for product availability. Addresses and resolves any conflicts in order, inventory, and/or shipping.\r\n\tGenerate reports on sales targets, activity, and related metrics.\r\n\tProcess orders and follow through on transfer processes assuring accurate and timely flow of product.\r\n\tResearch and act upon quotes on freight as needed, working with various carriers for timely and cost-effective delivery.\r\n\tReview accounts receivable payments, identifying discrepancies and partnering with A/R team on clearing deductions.\r\n\tAddress and resolve customer concerns, assuring positive outcomes.\r\n\tUse knowledge of products to answer inquiries or to forward to appropriate individuals.\r\n\tEstablish and maintain involvement in industry associations for insights and opportunities for the brand.\r\n\tMaintain professional relationships with coworkers, customers, and parent company.\r\n\tPerforms other related duties as assigned.\r\n\tProvides administrative support to sales team.\r\n\r\n\r\n

\r\n\r\n

This is a full-time, Temporary opportunity.

\r\n\r\n

The ideal candidate will have:

\r\n\r\n\r\n\tMinimum 1 years’ experience in a relevant role at a consumer-packaged goods business with national and international distribution preferred.\r\n\tCustomer service experience required.\r\n\tAbility to adapt to changing conditions and demands. Ability to handle multiple priorities.\r\n\tEmotional intelligence.\r\n\tSelf-motivated and able to execute independently.\r\n\tDetail oriented yet Big Picture driven.\r\n\tTravel required for in-person meetings as needed.\r\n\tTeam player with excellent collaboration skills. \r\n\tStrong problem solving, analytical, and creative skills and the ability to exercise sound judgement in making decisions based on accurate and timely analyses.\r\n\tHigh level of integrity and dependability with strong sense of urgency and results-orientation.\r\n\tExcellent verbal, written, and social communication skills.\r\n\tAbility to adapt to multiple computer systems and analytical tools.\r\n\tProficient in Microsoft Office suite of products (Excel, Word, Outlook, etc.).\r\n\r\n\r\n

Salary: $26.00/hour

\r\n\r\n

\r\n\r\n

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

\r\n\r\n

\r\n\r\n

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

\r\n\r\n

\r\n\r\n

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed.

\r\n\r\n

\r\n\r\n

Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

\r\n\r\n

Job ID : 439916