As a Customer Service Representative in Portland, ME you will play a vital role in our customer service and sales support operations. You will be responsible for maintaining relationships with customers and agencies, ensuring the seamless coordination of moves, and delivering top-notch service. 
 

Customer Service Representative Duties:

Answering Phones and Directing Calls: Efficiently manage incoming calls and provide assistance as needed.

Working as a Team: Collaborate with a move consultant to provide quotes, book local moves, and cultivate customer relationships.

Overseeing Move Details: Once a move is booked, take ownership of the file, coordinate dates, and serve as the primary point of contact for the shipper.

Customer Service Representative Qualifications:

We provide comprehensive training for the moving industry side of the role, but we expect candidates to bring the following qualifications:

Prior office experience, including phone etiquette, computer skills, and general office tasks such as filing.

Strong customer service skills with a positive attitude.

Exceptional attention to detail and organizational abilities.

Proficiency in multitasking and the ability to learn and adapt quickly.

Customer Service Representative Details: 

Schedule: Monday to Friday, 8:00 a.m to 5:00 p.m

Pay Rate: $20/Hr. to $22/Hr.

Start Date: ASAP

Customer Service Representative Benefits:

Health and prescription coverage (while on assignment through Bonney)

Full benefits package offered by the employer once hired permanently 

If you believe you are a qualified candidate for our Customer Service Representative role please apply or contact us today!