Customer Service Representative
Aston Carter
Job Title: Customer Service/ Billing Specialist - Accounting Department
Job Description
Are you ready to join a dynamic team that thrives on precision and accuracy? We are looking for a Billing Specialist who enjoys multitasking and working in a high-pressure environment. In this role, you will handle a heavy volume of both inbound and outbound calls, process invoices, and manage escalations. You will be responsible for reviewing invoices, processing vendor invoices for payment, and maintaining accurate billing records. Additionally, you will communicate with vendors, reconcile statements, and ensure timely payments. Your role is crucial in maintaining our billing systems during the integration of new processes, demanding a high level of accuracy and timeliness in completing tasks.
Hard Skills
+ Experience in customer-service oriented roles
+ Comfortable with high-volume phone communication
+ Invoice processing
+ Data entry
+ Basic Excel
+ Familiarity with Avaya phone systems
Soft Skills
+ Teamwork
+ Strong customer service skills
+ Attention to detail
+ Organizational skills
+ Time management
+ Prioritization
+ Ability to work in a fast-paced environment
+ Multi-tasking
+ Good judgement
+ Professional integrity
+ Excellent communication
+ Problem-solving
+ Critical thinking
Job Type
This is a contract position with a duration of 6 Month(s).
Work Site
Onsite Monday through Thursday and Remote on Fridays
Work Environment
Training is conducted fully in-office for at least 2 weeks to build trust and familiarity with processes. Post-training, you will be required to be in-office Monday through Thursday and remote on Fridays.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
Diversity, Equity & Inclusion
At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:
+ Hiring diverse talent
+ Maintaining an inclusive environment through persistent self-reflection
+ Building a culture of care, engagement, and recognition with clear outcomes
+ Ensuring growth opportunities for our people
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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