Customer Service Representative Westminster, CO (http://maps.google.com/maps?q=Westminster+CO+USA+80234) Apply Description Description Duties and Responsibilities • Maintains relationships and manages customer expectations related to operational indicators. • Provides efficient and proactive customer service and support. • Ability to develop constructive and cooperating working relationships with others and maintaining them over time. • Participates in special projects as required. • Entering and maintaining correct data into company database systems. • Follow up on all activities and processes until successfully completed. • Troubleshoot customer service issues and address internally to completion. • Ability to provide coverage for team members when needed. • Ensuring proper documentation is maintained with exceptional attention to detail. • Formulating queries and reports using advanced Microsoft Excel. • Initiates business related correspondence using advanced Microsoft Word. Requirements Requirements Key Competences • Exceptional Computer Skills and Excel Experience • Excellent customer service skills for internal and external customers • Advanced organizational skills including documentation and record keeping abilities • High level attention to detail and accuracy • Capable of analyzing and reporting information • Ability to prioritize and handle multiple deadlines under pressure • High level of integrity and the ability to thrive in a fast paced, high volume, and team environment • Must be able to travel both domestically and internationally up to 25% Required Qualifications • 3 to 5 years of related customer service, materials or contracts. Preferably in the aviation field. a BS/BA degree is preferred. Salary Description $68,000-$75,000