Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone to grow personally and professionally. Sound interesting?

Then come and join our global team as Customer Service Representative at our facility in Swords, Dublin

Your tasks and responsibilities:

Manage Customer sales order requirements to point of use in line with business demands.Work closely with Production and Logistics team to ensure customer orders are meeting on time delivery requirements.Conduct Customer business reviews to ensure site performance keeps on target.Work closely with a third-party freight partner to manage supply to point of use.Lead any customer escalations with Production, Engineering, and Quality to issue resolution.Chair daily operational reviews and advocate voice of the Customer to strive top performance.

To find out more about the specific business, have a look at //www.siemens-healthineers.com/en-uk/about/factories/swords.

Your qualifications and experience:

Batchelor’s degree in Business, Procurement, Logistics, Supply Chain Management, or a related discipline (QQI level 8).Minimum of 3-5 years relevant experience within a Customer Service, Planning, or Logistics function.Proven customer relations experience working within a complex supply chain and leading supply issues to resolution.Ability to interact and make supply allocation calls whilst meeting customer needs.SAP experience and Customer service

Your attributes and skills:

Team Player, capable of building strong and influential relationships with internal stakeholders and customers.Problem solving approach with good communication and collaboration skills.Proven ability to conduct and lead meetings efficiently with various functions.Demonstrate end to end relationship management with accountability and responsibility.Analytical skills: the ability to collate and analyse data for appropriate decision making.

Our global team:

We are a team of more than 70,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.

Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Check our Careers Site at Jobs at Siemens Healthineers (siemens-healthineers.com)

As an equal opportunity employer, we welcome applications from individuals with disabilities.

We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open