Job Description:

Location: Wyandotte, Michigan

We are hiring for a Customer Service Representative position with a nationwide logistics company in Wyandotte, MI! This is a temporary to hire opportunity starting at $18.50 per hour. The work schedule will be Monday to Friday, 12pm to 8:30pm. Apply today for immediate consideration and/or call 973-221-8338. We look forward to working with you!

Responsibilities:

• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

Desired Background/Skills:

At a minimum, you’ll need:
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.

It’d be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations

Other Information:

Position: Customer Service Representative
Location: Wyandotte, MI
Payrate: $18.50 per hour
Shift: Monday to Friday, 12pm to 8:30pm
Temporary to Hire!

Don’t miss out on this excellent opportunity to join a hardworking, supportive team- apply with us today to get started!

Interested candidates please reference job code 229343 when responding to this ad.

Location: Wyandotte, Michigan