Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

15,000 trained professionals250+ locations worldwideFortune 500Globally unified systems

Job DescriptionEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operating systemEnsure exceptions are monitored and actioned timelyEnsure accurate and timely client and vendor billingTrack and trace Drayage Management and/or Air Import files as requiredEnsure timely clearance and delivery of freight to customer for Import shipmentsEnsure documents are sent to customer or broker for customs purposes in a timely mannerInteract with our customers in arranging their international shipments, meeting customer service standardsMeet compliance regulations at all times. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer’s policies / requirementsMeet KPI standards, as per the company’s proceduresUnderstand department process flow, constantly looking for areas of improved efficiencyContribute to maintain strong relationships with suppliers (airlines, steamship lines, trucking companies, and others)Overseas communications, timely responses to emails and requests (internal and external)Ensure all customers' standard operating procedures are followed and updated

Qualifications6 months to 1 year related experience and/or training; or equivalent combination of education and experienceUnderstanding of air and ocean documentation process a plusUnderstanding of Final mile drayage process a plusEffective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive resultsPro-active, strong organizational skillsProficient with Microsoft Office (Excel, Word, PowerPoint)

Additional Information

Expected salary: $24-$27/hour

Eligible for bonus

Expeditors offers excellent benefits:

Paid Vacation (first year prorated based off month of hire then eligible for 15 days)Holidays (10)Flexible Days (2)Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)401(k) Retirement Savings Plan with employer matchEmployee Stock Purchase Plan (ESPP)Medical, Prescription Drug, Dental & Vision CoverageHealth Savings Account (HSA)Life and Disability InsurancePaid Parental Leave (additional eligibility criteria)Dependent Care Flexible Spending Account (DC FSA)Commuter BenefitEmployee Assistance Program (EAP)Training and Personnel Development ProgramEducational Assistance and Reimbursement

All your information will be kept confidential according to EEO Guidelines.