Company
American Modern Insurance Group
Location
Branson , United States
American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property – such as manufactured homes and specialty dwellings – and the recreational market, including boats, personal watercraft, classic cars, and more. We provide specialty product solutions that cover what the competition often can’t. We write admitted products in all 50 states and have a premium volume of $1.9 billion.
Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re’s Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day - all in a flexible environment that helps them succeed both at work and at home.
Location: Hybrid schedule if within 60 miles of the office (Amelia, OH) or option for remote can be discussed if 60+ miles from the office
Non-Exempt position, target annual $38,500 (could increase with P&C license and Geo diff)
Hours: 11:00 am to 8:00 pm Eastern Time
Target start date: 11/11/2024
Purpose:
Provides customer service to policyholders and agents by providing answers to customer inquiries and quotes. Focuses on a satisfying experience for customers by displaying a knowledgeable, helpful, & positive attitude.
Roles & Responsibilities:
Answering incoming call volume and provide written communication for all lines of business for policyholders, agents, and strategic accountsProcessing transactions for multiple lines of business, systems, & productsUses multiple computer applicationsActively participates and involvement in department initiatives and goals
Required Technical Skills:
Proficient in Microsoft Office. Proficient skills with all computer applications for servicing & quoting all products. Proficient in utilizing knowledge management tools & resources.
Required Core Competencies:
Ensures AccountabilityCustomer FocusNimble LearningResourcefulnessInstills TrustCommunicates Effectively
We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:
Two options for your health insurance plan (PPO or High Deductible)Prescription drug coverage (included in your health insurance plan)Vision and dental insurance plansShort and Long Term Disability coverageSupplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children)Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity)
In addition to the above insurance offerings, our employees also enjoy:
A robust 401k plan with up to a 5% employer matchA retirement savings plan that is 100% company fundedPaid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversariesEligibility to receive a yearly bonus as a Munich Re employeeA variety of health and wellness programs provided at no costA hybrid environment that gives you a choice in where and how you get work doneA corporately subsidized on-site cafeteria as well as a We Proudly Serve coffee shopAn on-site complimentary workout facility as well as walking trails on campus groundsOn-site wellness center complete with nurse practitionerFinancial assistance for adoptions and infertility treatmentPaid time off for eligible family care needsTuition assistance and educational achievement bonusesFree parkingA corporate matching gifts program that further enhances your charitable donationPaid time off to volunteer in your community
At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.
We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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