Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.  

Customer Service Role: 

Work with assigned Premier Underwriter(s) to acquire and retain High Net worth Client's policies and Family Office clients. 

Provide a total service for assigned clients, working with designated key contacts across all internal departments within Operations. 

Coordinate total service for assigned accounts, working with designated key contacts in all departments in Operations. 

Provide quote options for new and renewal business via excel spreadsheets. 

Prepare quote proposals. 

Manage and prioritize all account requests in order to meet demanding deadlines. 

Create spreadsheets for agents to organize client information. 

Identify additional service options for Premier clients. 

Act as a resource to internal and external clients. 

Understand business and marketing concepts as they relate to the Premier strategy. 

Demonstrate flexibility with work hours based on business needs. 

Assist with special training requests as needed. 

Qualifications 

 

Skill sets required: Superior client service, organized desk management skills, professional written and verbal communication skills, time management skills, strong analytical and problem-solving skills 

Ability to maintain an exceptional phone presence even in difficult or complex situations 

Ability to manage multiple priorities in a fast-paced environment with a focus on quality results 

Ability to work independently while supporting the department’s goals 

Bring initiative, creativity and negotiation skills that positively impact business results through strategic thinking and innovative solutions 

Accepts accountability 

College degree preferred or relevant client service experience 

  

Chubb strives to offer a diverse and inclusive and rewarding work environment.  Teamwork and mutual respect are central to how Chubb operates, and we believe the best solutions draw upon diverse perspectives, experiences and skills.  We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.