Wilmington, DE, 19893, USA
1 day ago
Customer Service Representative
Job Description A customer is looking for remote customer service representatives to deliver outstanding service to members via phone and computer. · Respond to inquiries, resolve issues, and process transactions efficiently. · Promote Auto Club Group products and services. · Maintain accurate records and handle confidential information. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements High School diploma or equivalent. · Strong customer service and communication skills. · Proficient with computers and navigating multiple applications. · Ability to work effectively in a fast-paced environment. · Experience working with contact center workforce management systems like genysis, AWS, five9. · CRM -- Salesforce preferred. · Hours required: 8am-9pm EST, Monday-Saturday null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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