Start your new career as a Customer Service Representative at our client's shipping team in Lexington, SC. As a Customer Service Representative, you will manage essential data input tasks, ensure data accuracy, maintain inventory databases, schedule shipments with external customers, and perform daily administrative tasks. This role requires a team player who exhibits strong attention to detail and a commitment to supporting our operations.

What We Offer $19.00 per hour 1st shift, Monday – Friday, 5:45 AM – end time range 3:00 PM – 5:00 PM Health benefits, including telehealth medical services 401k Reward programs Opportunity for advancement Referral program What We’re Looking For High school diploma 2+ years of administrative experience; data entry experience preferred Strong administrative skills with keen attention to detail Excellent communication skills, both written and verbal Microsoft Office proficiency Excellent customer care and focus Problem-solving and analytical skills Organization and time management Tolerance for repetitive tasks Ability to memorize, recall, or research answers quickly Ability to learn and follow all customer service procedures and policies What You’ll Do as a Customer Service Representative Process detailed paperwork and manage data in computer programs, with a strong emphasis on accuracy and attention to detail Coordinate with third-party trucking companies to schedule same-day loads Communicate daily with Michelin leadership to ensure smooth operations and alignment Compare data with source documents and utilize documentation verification formats to detect and correct recording and data entry errors and report them to supervisors as needed Identify ways to improve data collection processes, including the design of forms and templates for data entry Enter information into databases and/or software programs by inputting alphabetic and numeric information on a keyboard Assess customers' needs and provide the correct answer, path, or method for a positive customer experience Interact with leadership daily Perform other tasks as assigned